Terms and conditions

Thank you so much for supporting Flame & Meadow. Every piece is handmade with care, and these policies help keep my small shop running smoothly so I can continue creating items you love.

Processing Time

• Each item is made by hand. My current processing time is ___ business days.
• Special designs may take a little longer, but I’ll always keep you updated along the way.

Shipping

• Once your order is handed to the mail carrier, shipping times are out of my control.

• If tracking shows delivered but you can’t find your package, please check with your local post office or neighbors.

• I’m not able to replace or refund orders marked delivered, but I’m always happy to help guide you through the next steps.

Lost or Damaged Packages

• If your package is lost in transit (not marked delivered), please message me—I will help file a claim.

• If anything arrives damaged, send a photo within 48 hours so I can help make it right.

Returns & Exchanges

• Because items are handmade, I’m not able to accept returns or exchanges.

• If something isn’t right with your order, please reach out within 48 hours and I will do everything I can to help.

Cancellations

• Cancellations are accepted within 2 hours of placing an order unless work has already begun.

Custom Orders

• Custom orders are always welcome at Flame & Meadow! I truly love creating pieces that match your vision.

• If your custom design requires a mockup or approval, please review it carefully before I begin.

• Once a custom order is approved and production has started, changes can’t be made—thank you for understanding.

Colors & Variations

• Colors may vary slightly due to screen settings and lighting.

• Small variations are normal with handmade items and add to their uniqueness.

Safety Note

• Many items include small parts and should be kept away from young children to avoid choking hazards.

Thank You

By placing an order with Flame & Meadow, you’re agreeing to these terms.

Your support means more than you know—thank you for being here.