Returns and refunds

Here at Flame and Meadow we value every customer and take great care to ensure your order arrives in perfect condition. Because each item is prepared with care, all sales are final.

Returns & Exchanges

• We do not accept returns or exchanges for reasons such as change of mind, size, or preference.
• Please read product descriptions carefully before placing your order.

Damaged or Defective Items

• If your item arrives damaged or defective, we’re here to help.
• Please contact us within 7 days of delivery through the contact us link with your order number and clear photos of the issue.
• Once verified, we will provide either a replacement or a refund to your original payment method.

Shipping Notes

• We carefully package every order, but once it leaves our shop, we rely on the carrier.
• We are not responsible for delays during shipping. If this occurs, please contact the shipping carrier directly.

Thank you for understanding and supporting our small business!